• Do you manage an essential service that must remain running during a shutdown? 
  • Who are the essential staff for the essential service? 

  • Do those essential staff have a CIT laptop? 

  • No 

  • Staff should not be using non-CIT devices for CIT business 

  • IT Services have a limited supply of spare laptops. If you need a temporary laptop for a staff member please email servicedesk@cit.ie with the following details: 

  • Name of staff member 

  • List of software staff member requires on laptop 

  • Yes 

  • Is all of the required CIT software on the CIT laptop? 

  • Make a list of software required for the essential staff member and ensure that software is installed to the latest patch release on the laptop 

  • Is the laptop up to date with the latest security patches 

  • If the laptop has not been connected to the CIT network (cabled) for some time (over 3 weeks) then it likely doesn’t have the latest software patches 

  • Do the essential staff members have broadband at home? 

  • Are essential staff members comfortable with Microsoft Teams? (see guides on Remote Workers (Info for All)) 

  • Do the staff need to use VPN to connect to particular systems? (see guides on Remote Workers (Info for All)) 

  • Consider specific deadlines coming up and whether staff can meet those deadlines remotely 

  • E.g. Exam Paper Submission deadlines, any staff who may need to meet those deadlines remotely, are they able to do so? 

  • Do you have all the phone numbers of essential staff 

  • Do you manage a CIT service where the contact number must remain working e.g. Main Switchboard Number? 

  • Do you have a list of key contacts in your department?